Ban Policy & Offense Tiers

Last updated: August 2026

DUBX is committed to maintaining a safe, fair, and trustworthy marketplace for all users. This policy outlines prohibited conduct, enforcement tiers, and the consequences for violations. All enforcement actions are logged and auditable. See also our Terms of Service and Appeal Process.

Core Principles

Wallet-Based Identity

Every account is a blockchain wallet. Unlike email-based platforms, creating new accounts has real cost (gas fees, funding). This inherently deters spam.

Progressive Enforcement

Penalties escalate with severity and repetition. Minor first offenses get warnings. Serious or repeated violations result in permanent bans.

Full Audit Trail

Every moderator action — warnings, mutes, bans — is logged with the moderator's wallet, timestamp, and reason. Accountability goes both ways.

⚖️

Right to Appeal

Banned users can submit formal appeals. Appeals are reviewed by senior moderators or the platform owner. False positives are corrected.

Offense Tiers

Tier 1 — Warning

Offenses:

•Minor spam (duplicate messages in chat)
•Posting off-topic links in project chats
•Low-severity community guideline violations
•Accidental mislisting or misrepresentation

Consequence:

Warning message to wallet. Offense logged. No restrictions applied.

Tier 2 — Temporary Mute (24h–7d)

Offenses:

•Repeated spam after warning
•Posting unapproved links in NFT-gated chats
•Harassment or abusive language toward other users
•Attempting to promote unrelated projects in other project chats
•Second offense of any Tier 1 violation

Consequence:

Wallet muted in chat/DMs for 24 hours (first offense) to 7 days (repeat). Cannot send messages but can still browse and trade.

Tier 3 — Extended Mute (30d) + Restrictions

Offenses:

•Mass DM spam (same message sent to 5+ users within 1 minute)
•Posting phishing links or known scam domains
•Impersonating another user, project, or moderator
•Creating fake collections that mimic verified projects
•Wash trading or artificial volume manipulation
•Third offense of any Tier 2 violation

Consequence:

Wallet muted for 30 days. Trading restricted. Wallet flagged in scam database for review. DM ability revoked.

Tier 4 — Permanent Ban

Offenses:

•Confirmed phishing or scam operations
•Distributing malware or malicious smart contract links
•Rug pulling a collection (removing liquidity or abandoning project after mint)
•Exploiting smart contract vulnerabilities
•Creating multiple wallets to evade previous bans
•Any criminal activity conducted through the Platform
•Severe or repeated Tier 3 offenses

Consequence:

Permanent platform ban. Wallet address added to public scam database. All associated wallets flagged. Cannot trade, chat, mint, or interact with the Platform. Ban is irreversible except through formal appeal.

Automated Actions (No Review Needed)

These actions are handled automatically by the platform to protect users in real-time. No moderator intervention is required.

—Known phishing domain posted in chat

Message auto-deleted instantly

Same message sent to 10+ users in 1 minute

Wallet auto-muted 24h + queued for review

—Wallet on global scam database at connection

Blocked on sight — cannot interact

3+ user reports against same wallet

Wallet queued for moderator review

⚠️Wallet received funds from banned address

Warning flag applied — not auto-banned

New wallet (<24h old) attempts mass DMs

DMs blocked until cooldown expires

Scam Address Database

DUBX maintains a platform-level database of banned wallet addresses. This database is used to:

✓Instantly block known scam wallets upon connection
✓Flag wallets that received funds from banned addresses
✓Share verified scam data with the broader ecosystem
✓Prevent banned users from creating new interactions via associated wallets

Chain analysis may flag wallets connected to banned addresses. Flagged wallets are reviewed — not auto-banned — to prevent false positives.

Believe you were banned unfairly?

Submit an Appeal →